When an emergency at your home or business occurs, you can rest assured that, with Watchlight's nationwide monitoring, the authorities have already been called and dispatched to the proper location.

In an emergency situation, response time is the most critical aspect. Our highly trained, professional dispatchers are ready to act quickly with confidence whenever our Central Station receives an alarm signal from your system. Whether it is an accidental self-activation, or you initiate the call for help, our dispatchers will follow a strict alarm procedure to verify your emergency signal and your situation. Within seconds the proper authorities will be contacted and advised of your specific emergency.

An alarm sounds! Instantly your security system transmits an encoded digital signal to our emergency communication center. There, a sophisticated computer decodes the signal. Seconds after the activation, all crucial alarm information appears on an operator's screen for immediate verification and dispatch.

The operator receiving the signal has on their monitor the name and address of where the alarm originated as well as the type of alarm -- fire, burglar, etc. Special instructions also appear on the screen accompanied by emergency contact numbers and the persons who are to be notified of the alarm activation. Within seconds, the emergency notification number is automatically dialed. Watchlight's operator has all the necessary information at their fingertips to relay information to the authorities so help will be on its way to you in an instant. With the rising concern over false alarms and the costly fines associated with them, your alarm dealer can assist you in deciding which signals should be verified before dispatch. With verification, Watchlight operators contact the premise before dispatching the authorities to be certain an emergency condition actually exists. A passcode, selected by you, is required to cancel ANY alarm condition. Failure to give the correct code or no answer at the premise results in immediate dispatch. Of course, you can always call Watchlight on a special 800 number provided to you by your alarm dealer to cancel dispatch. You can call our special 800 number to test your alarm or to obtain information regarding previous activations.

You can expect a professionally trained operator to assist you in your emergency needs. Our operators go through extensive training and are quick to respond when you need them the most.